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Gas, heating and plumbing from Whitley Wood, south Reading. Send a photo of the problem: reviewers say Usman replies fast and often knows the fault before he arrives.
“Replied immediately to understand the issues, asked for photos and videos to help assess the situation.”
Pick what's wrong and it writes the message for you, with the photos worth taking. It opens in your own texts or WhatsApp, so you can attach them and send.
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Hi Usman, my heating isn't working. I'll send photos.
Photos that help
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“He has gone the extra mile and really dug us out of a tricky situation this winter by replacing our boiler with very little notice.”
“Fantastic service! Always a super fast and helpful response. Immediately knew the cause of my leaky boiler and fixed it rapidly, and even found the replacement part that was needed…”
Richard Warenisca
“I had an excellent experience with the heating engineer (Usman) who worked on my boiler! They were professional, punctual, and clearly knew exactly what they were doing. The job…”
Ali Asghar
“Usman did a great job fitting my new boiler in a tricky position. He's a rare reliable tradesman, and does a great job”
M Chad
Told by the customers in their Google reviews.
From Francesca's Google review
First message
Replied immediately to understand the issue.
Before the visit
Asked for photos and videos to assess it.
Visit
Usman came out and diagnosed the fault.
Within 48 hours
Back again to install a brand new Megaflo cylinder.
From Alistair Duncan's Google review
Saturday, early hours
Message sent to Usman.
Soon after
A quick reply, and the tenants slotted in for Monday.
Monday morning
On time, as promised.
Within the hour
Fault found and the part replaced, at a fair price.
Boilers first, plus the gas and plumbing jobs around them.
Mentioned in more reviews than anything elseNew boilersReplacement boilers, including awkward spots and short notice.Get a quote from photosNo heating, no hot water, leaks, low pressure and fault codes.
Yearly boiler checks for homeowners and landlords.
Unvented cylinders such as Megaflo, and cold water tanks.
Gas cooker and hob installation.
Taps, tanks, leaks and smaller jobs.
Working across Reading, Whitley, Lower Earley, Shinfield, Spencers Wood and Earley.
Call the National Gas Emergency Service on 0800 111 999 straight away. It's free and open 24 hours. Open windows, don't use switches or naked flames, and turn off the gas at the meter if you can. Once it's safe, Usman can repair the appliance.
Google lists Ua Gas Service as open 24 hours. Message or call 07824 698268. Reviewers mention replies within minutes, including one sent in the early hours of a Saturday.
A photo of the boiler display, the pressure gauge or the leak, or a short video of the noise, often shows what the fault is. Usman can then bring the right part and fix it in one visit.
Send photos of your current boiler, the label underneath it and where it sits, plus your postcode. Reviewers mention clear, fair pricing.
Yes. One reviewer, a landlord, messaged early on a Saturday and had their tenants booked in for Monday morning. The fault was found and the part replaced within the hour.
Reading and around it, including Whitley, Lower Earley, Shinfield, Spencers Wood and Earley.
Message or call any time. A photo of the boiler display, the pressure gauge or the leak is often enough to know what's wrong.
