Message or call Usman
The quickest way is a text or WhatsApp with a photo of the problem. Build the message below, or call.
Fault report
3Send it your way
Your message to Usman
Hi Usman, my heating isn't working. I'll send photos.
Photos that help
- The boiler's display or lights
- The pressure gauge
- Your thermostat or timer
Safe to check while you wait
- Check the thermostat is set above room temperature and the timer is on.
- Check the boiler has power, and that a prepayment meter has credit.
- Look at the pressure gauge. Most boilers want roughly 1 to 1.5 bar when the heating is off.